Draft for owner review. This page is published in draft form while it completes review; the practices described are how the site actually operates today.
The short version
Profiles are consent-first. No chef or farm is listed publicly on Farm2Chef as bookable or available unless they have recorded their consent with us. If you ever see yourself somewhere you didn't agree to be, contact us and we will remove it — removal requests are honored promptly and permanently.
We never sell your data. Not to advertisers, not to data brokers, not to anyone. We don't run advertising trackers, and nothing you give us is used to build an advertising profile.
What we collect and why
When you submit a form on this site — the Protein Pool survey, a chef application, a demo request, an order, the readiness quiz, or feedback — we receive exactly what you typed: your name, contact details, and the substance of your request. We use it to do the thing you asked for: match you with a rancher, reach out to a chef, build your order, or answer you. Order and payment records are kept on the ledger that closes each order.
Contact details shared in a request (for example, a farmer asking us to reach out to a chef) stay private between the parties we introduce — we make introductions; we don't publish phone numbers or emails.
Accounts
If you create an account, we store what your account holds: your email address and sign-in, your profile and introduction (the words, photos, and links you choose to add), the growers, clients, and people you save to your circle, your tastes and household notes (including allergies and dietary needs you enter so your chef can cook safely), your dashboard and notification settings, your Harvest Credits ledger, your saved menus, and anything you submit through the platform — including photos and the audio or video responses you choose to record and send. Your full profile lives in your account; other members see only what the platform's consent rules show them.
Payments
Payments run through Square and Stripe. Your card details go to them, not to us — we never see or store a full card number. We keep the record of what was paid, when, and for what, because the books and the law require it.
Who processes data for us
A short list of services run the platform's plumbing: Supabase (account sign-in and the database), Cloudflare (delivering the site and counting visits in aggregate — no cross-site tracking, no advertising cookies), Resend (sending our email), and Square and Stripe (payments). Each receives only what it needs to do its job.
Two optional helpers on the Ask page use Google Gemini: Photo ID sends the photo you choose (and any question you type with it) to Google to identify it, and Talk mode sends your microphone audio to Google while the call is on so it can hear and answer you. Farm2Chef does not store your photos or your voice — they pass through for the answer and that is all.
Your sign-in session and your on-device preferences are kept in your browser's local storage so you stay signed in and the site remembers how you left it. Signing out ends the session on that device.
Form submissions receive a confirmation email from us. Program emails (like the Field Notes newsletter and the Chef Co-op newsletter) are opt-in — Field Notes signup stores only your email and, if you give it, your name — and every opt-out is honored permanently; opting out also closes any profile or listing tied to that address.
Delete your account
You can delete your account at any time, from inside it: My account → Your data → Delete my account. Sending the request starts the deletion right away — your introduction, your saved relationships, your tastes, and your settings are cleared from the platform immediately and you are signed out. The desk then removes your sign-in record and confirms by email. If you can't sign in, email [email protected] from the address on the account and the desk will run the same deletion for you.
What the law and the books require us to keep — payment and invoice records, tax documents, and signed agreements — is retained for up to seven years, never used for marketing, never shown publicly, and then destroyed. Everything else goes with the account.
You can also download a copy of your account data at any time from the same Your data section, before or instead of deleting.
Accounts are for adults
Farm2Chef accounts are for people 18 and older. We don't knowingly open accounts for children; if one slipped through, tell us and we'll close it and delete its data.
Contact
Questions, corrections, or removal requests: [email protected] · VK Capital Ventures Inc, 2726 Bissonnet St, Ste 240 #2179, Houston, TX 77005.